i would like to say quickly, ctap, who distributes accessible telephones the blind and deaf phones, they are located across the bay, they're coming to san francisco for distribution at the hearing and speech center on dec. 14th. this contact bob davies at the hearing and speech center if you would like to return your equipment. find out what equipment is available to you. we don't always have the opportunity in san francisco. is a great opportunity. it is a joint effort of the